Agilysys Wins Deep Blue Hotel & Hot Springs as Live Customer in Australia

AGYS
April 09, 2026

Agilysys announced on April 8 2026 that Deep Blue Hotel & Hot Springs, a premier wellness destination in Australia, has gone live with the company’s hospitality software suite. The win marks the first time the Australian operator has deployed Agilysys’s integrated platform across its entire property, positioning the hotel as a new international customer for the software provider.

The implementation covers the full breadth of Agilysys’s product portfolio: Agilysys Versa Property Management System, InfoGenesis Point‑of‑Sale, Agilysys Book and Reserve booking engines, Agilysys Spa, Agilysys Gift Cards, Agilysys Digital Marketing, and Agilysys Eatec. By connecting guest profiles, reservations, dining, spa services, and gift‑card transactions, the platform unifies guest and operational data and streamlines service coordination across all departments.

Deep Blue chose Agilysys to consolidate its disparate systems and improve guest experience. The hotel’s leadership cited the need to “unify operations across accommodation, dining, hot springs, and activities” as the primary driver for the switch, aiming to enhance operational efficiency and deliver a seamless guest journey. The integrated solution also supports the hotel’s focus on wellness and personalized service, aligning with its brand positioning.

Agilysys’s Australian win follows recent customer acquisitions in the United Kingdom and the Philippines, underscoring the company’s strategy to expand its global footprint. The new contract adds a high‑end hospitality client to Agilysys’s portfolio, diversifying its revenue base and reinforcing its presence in the international market.

The Deep Blue contract strengthens Agilysys’s market position by demonstrating its ability to deliver end‑to‑end solutions to complex, multi‑service properties. It also signals continued demand for integrated hospitality technology in the premium segment, supporting the company’s growth trajectory and reinforcing confidence in its global expansion strategy.

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