CSX Corporation announced the completion of a comprehensive data modernization program that replaced fragmented legacy systems with a unified cloud‑native platform. The initiative consolidated 28 data domains and produced more than 170 data products for AI and analytics use, creating a single source of truth for the company’s rail and trucking operations.
The new platform is designed to cut infrastructure costs, accelerate reporting, and enable real‑time decision‑making across the organization. By automating metadata governance and streamlining data access, CSX aims to unlock predictive maintenance capabilities and optimize logistics planning, thereby improving operational efficiency and supporting future growth initiatives such as the Howard Street Tunnel project.
John Maio, AVP of Enterprise Data & Analytics at CSX, said, "Collaborating with Infosys Topaz™ and Microsoft has enabled CSX to fundamentally transform our data landscape. By modernizing our reporting and analytics platform with Microsoft Fabric, we've consolidated over 50,000 legacy reports into just 1,200 actionable insights, empowering our teams with real‑time intelligence and AI‑driven decision‑making. This transformation not only saved us thousands of hours through automation but also laid the foundation for a data‑driven culture across our organization. We're now equipped to unlock new opportunities in predictive maintenance, logistics optimization and operational efficiency—truly Making Data Talk® for CSX."
Arun Ulag, President of Azure Data at Microsoft, added, "CSX's journey with Infosys Topaz™ exemplifies the power of Microsoft Fabric to unify and modernize enterprise data estates at scale. By leveraging Microsoft Fabric's intelligent, agentic data platform and robust governance capabilities, CSX has accelerated time‑to‑insight and enabled real‑time analytics across critical business domains. We're proud to see how our collaboration is helping CSX become AI‑ready, driving measurable business impact and setting a new benchmark for innovation in transportation and logistics."
Karmesh Vaswani, EVP & Global Head, Consumer, Retail & Logistics at Infosys, noted, "Our strategic collaboration with CSX and Microsoft reflects Infosys' commitment to helping enterprises become AI‑first. By leveraging Microsoft Fabric and our Infosys Topaz™ offerings, we delivered a unified, governed data platform that empowers CSX to anticipate disruptions, optimize operations, elevate customer experience and improve employee productivity. This transformation demonstrates how data and AI create measurable business impact at scale."
The modernization effort positions CSX to support the Howard Street Tunnel project, which aims to increase vertical clearance for double‑stack rail cars, improving freight efficiency along the East Coast. The tunnel was reopened in September 2025 after reconstruction and is targeted for completion in spring 2027 at a cost of $566 million, $100 million above earlier estimates.
CSX's Q4 2025 earnings, released on January 22 2026, showed revenue of $3.51 billion, a 1% decline YoY, operating income of $1.11 billion, and EPS of $0.39—below analyst expectations of $0.41–$0.42. The results included approximately $50 million in severance and technology rationalization expenses. The data modernization program is expected to help offset future costs and improve reporting efficiency, potentially strengthening the company’s financial position in subsequent periods.
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