Crexendo announced a licensing and collaboration agreement with Altigen Technologies that will allow Altigen to license the company’s NetSapiens hosted cloud communications platform and build customer and partner solutions on it. The partnership is designed to broaden Crexendo’s reach into new markets and to leverage Altigen’s 30‑year legacy in premise‑based and hosted PBX and UCaaS solutions.
The deal positions Altigen to deliver voice, video, contact center, and managed IT services to its own customer base using Crexendo’s platform, which already supports more than seven million users worldwide. By white‑labeling the platform, Crexendo can generate additional licensing revenue while Altigen gains a modern, cloud‑native foundation for its service offerings.
Crexendo’s president and COO, Doug Gaylor, said the agreement expands the platform’s reach through a partner with deep communications expertise. “Altigen’s deployment and support capabilities complement our focus on platform innovation,” Gaylor noted. Altigen’s president and COO, Joe Hamblin, added that licensing the platform allows Altigen to sharpen its focus on delivering value to customers and partners, citing the company’s experience in managing telecom complexity, billing, and compliance.
The partnership aligns with industry trends toward cloud‑based communication solutions and AI‑driven features. Crexendo has recently launched an AI phone agent, CAIRO, and has seen a 12% revenue increase in Q3 2025, although earnings missed expectations. The new agreement is expected to create additional revenue streams for Crexendo and deepen its partner ecosystem, reinforcing its strategy of scaling the platform without direct end‑user sales in all markets.
While financial terms of the agreement are not disclosed, the collaboration is the first new partnership announced by Crexendo in the past week, underscoring the company’s focus on expanding its platform footprint and pursuing growth through strategic alliances.
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