Grab announced that it has received the first Cross‑Border Ride‑Hail Service Operator Licence (CRSOL) from the Ministries of Transport of Singapore and Malaysia. The licence authorises Grab to operate a door‑to‑door taxi booking service between Singapore and the Malaysian states of Johor Bahru, Iskandar Puteri, Forest City, Kulai and Senai, under a pilot named Cross‑Border SG‑JB (Beta). The service is scheduled to begin rolling out on May 4 2026.
The cross‑border licence marks Grab’s first official foray into cross‑border mobility, creating a new revenue stream and strengthening its competitive position in the region. By integrating the service into its super‑app ecosystem, Grab can leverage existing user bases and driver networks to capture the high‑volume commuter traffic that flows daily between Singapore and Malaysia.
Grab’s recent financial performance underscores the significance of this expansion. In Q1 2025, the company reported revenue of $773 million, a 18% year‑over‑year increase, and a net profit of $10 million after a $115 million loss in Q1 2024. Adjusted EBITDA rose 71% to $106 million. Q4 2025 revenue reached $906 million, up 18.6% YoY, with a net income of $171 million. Full‑year 2025 revenue totaled $3.37 billion, up 20% YoY, and the company posted its first full‑year net profit of $200 million. Management raised FY2025 adjusted EBITDA guidance to $460–$480 million and projected 2026 revenue growth of 20–22% to $4.04–$4.10 billion, with adjusted EBITDA expected to rise 40–44% to $700–$720 million.
Alex Hungate, President & COO of Grab, said, "Our passengers and business customers in both Singapore and Malaysia are eagerly awaiting door‑to‑door cross‑border taxi services. Every day, hundreds of thousands of commuters cross the border for work, business and leisure, and we've seen growing demand for more transport options, especially for those travelling in groups." The licence is supported by both governments, which plan to issue 300 licences to taxi drivers in each country in 2026, and several GrabCab drivers have already obtained licences to support the new service.
Investors noted the announcement amid anticipation of Grab’s Q1 2026 earnings, recognizing the cross‑border licence as a strategic milestone that could broaden the company’s revenue base and reinforce its leadership in Southeast Asian mobility.
The cross‑border licence is a key milestone in Grab’s strategy to diversify its revenue streams and deepen its super‑app ecosystem. By capturing the high‑volume commuter market between Singapore and Malaysia, Grab positions itself to generate additional earnings, enhance driver earnings opportunities, and strengthen its competitive advantage in the region.
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