Henry Schein One has introduced Image Verify, an AI‑driven image‑quality tool that is now embedded directly in its Dentrix and Dentrix Ascend practice‑management platforms. The system automatically evaluates diagnostic images—such as bitewings and panoramic radiographs—at the moment of capture, flagging blur, misalignment, or incomplete coverage so that clinicians can correct issues before the patient leaves the office.
Image Verify is a key component of the company’s Clean Claims initiative, which seeks to cut claim denials and rework by catching errors early in the workflow. By preventing low‑quality images from reaching insurers, the tool is expected to lower denial rates, accelerate reimbursements, and reduce administrative burden for dental practices. The initiative is supported by the fact that up to 20% of dental claims are initially denied, contributing to an average practice revenue loss of 9% each year.
The launch underscores Henry Schein One’s strategy to deepen its high‑margin technology offering. The company’s technology segment already contributes a significant portion of operating income, and the new AI capability is positioned to strengthen the company’s competitive position and support its broader goal of generating 60% of non‑GAAP operating income from high‑margin businesses by 2027.
Dr. Ryan Hungate, Chief Clinical and Strategy Officer, said, “Every year, the industry loses billions of dollars to preventable denials – from incomplete documentation to missing images to manual errors that require costly rework. Image Verify is an important advancement, and it’s part of a bigger mission. We’ve been reengineering the entire workflow inside Dentrix and Dentrix Ascend. Together, these innovations form a connected system to help eliminate errors before submission. That’s how we make clean claims possible – helping practices reduce rework, avoid time‑consuming calls to insurers, and accelerate reimbursement.”
The content on EveryTicker is for informational purposes only and should not be construed as financial or investment advice. We are not financial advisors. Consult with a qualified professional before making any investment decisions. Any actions you take based on information from this site are solely at your own risk.