Humana Inc. announced the go‑live of its new b.well platform on April 9, 2026. The platform is designed to consolidate health data from pharmacies, primary care, and home‑health services into a single, secure interface, enabling members and providers to access a longitudinal health record in real time.
The launch is part of Humana’s broader CenterWell strategy, which seeks to integrate its diverse care services under one umbrella. By embedding b.well’s national health‑data network into the CenterWell ecosystem, Humana aims to meet the CMS Health Technology Ecosystem’s goals for data portability and patient empowerment, positioning the company to comply with future regulatory requirements and to differentiate its member experience.
b.well’s technology normalizes, deduplicates, and enriches fragmented data from millions of providers and health plans. This capability is expected to improve care coordination, reduce administrative burden, and enhance member engagement by giving patients a single view of their health information across all touchpoints. The platform’s rollout is therefore a strategic investment in operational efficiency and member satisfaction, with potential long‑term benefits for Humana’s integrated care model.
Management highlighted the platform’s impact on member experience. Kristen Valdes, CEO of b.well Connected Health, said, “Humana is taking a meaningful step toward making healthcare simpler and more connected for its members. Through our national health data network and network‑of‑networks approach, we’re enabling access to the most complete, semantically normalized longitudinal health record. When members can securely access and use their data across sources, it opens the door to more informed decisions, better care coordination, and experiences that truly reflect the needs of the individual.” Caraline Coats, Senior Vice President of Provider Strategy and Operations at Humana, added, “Humana is focused on making healthcare simpler and more connected for our members. We appreciate CMS’ leadership in advancing the Health Technology Ecosystem and creating a clear framework to support that goal. Through our work with b.well, we’re improving access to health information which, in turn, helps free up time and resources so providers can focus on delivering care.”
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