IBM announced a partnership with ElevenLabs to integrate the company’s premium text‑to‑speech and speech‑to‑text technologies into its Watsonx Orchestrate agentic‑AI platform. The integration will allow IBM clients to build voice‑enabled agents that can converse in more than 70 languages with natural, emotion‑rich speech while maintaining enterprise‑grade security and compliance controls.
The move strengthens IBM’s hybrid‑cloud strategy by adding a critical human‑centered interface to its AI stack. By embedding ElevenLabs’ voice models, IBM can offer customers a more intuitive, accessible experience for both internal and external interactions, positioning Watsonx as a more complete solution for regulated industries such as government, banking and healthcare.
ElevenLabs brings a library of over 10,000 voices and advanced emotion‑recognition capabilities, giving IBM a competitive edge against Microsoft, Amazon and Google in the agentic‑AI space. The partnership also aligns with IBM’s broader push to monetize its AI platform, following recent investments and acquisitions such as Confluent and a collaboration with NVIDIA.
"AI agents are becoming central to everyday work, and voice is where AI either earns trust or loses it," said Mati Staniszewski, co‑founder of ElevenLabs. "Together with IBM, we’re helping organizations replace robotic interactions with AI agents that people actually want to talk to, built with the security and compliance controls that enterprises require."
"We’re bringing a voice to AI agents in the enterprise. As clients increasingly deploy agentic AI that interacts with their customers and employees, they want these experiences to feel intuitive, responsive and accessible," said Nick Holda, Vice President of AI Technology Partnerships at IBM. "IBM’s open ecosystem approach offers clients the flexibility to choose the models and tools that fit their business, and our integration of ElevenLabs into Watsonx Orchestrate is a powerful example of that – enabling enterprises to deploy AI agents that sound natural, scale globally, and address security, reliability and governance."
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