i3 Verticals, Inc. announced on December 12, 2024, the successful go-live of its self-service ePortal for the City of Phoenix Water Services Department. This department is Arizona’s largest municipal water provider, serving over 1.7 million customers.
The ePortal solution empowers customers with an intuitive self-service experience, allowing them to manage accounts, pay bills, and monitor water usage. It also provides tools to support water conservation and resource management through a mobile-first, accessible platform.
This partnership establishes i3 Verticals as a leader in innovative digital customer engagement solutions for the utility industry. Adding the City of Phoenix Water Services Department to its client roster further strengthens the company's Public Sector vertical.
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