IQSTEL Inc. announced the launch of two production‑ready AI services—AIRWEB.ai, a 24/7 multilingual web‑chat and voice assistant, and IQ2CALL.ai, an AI‑first call‑center platform that auto‑scales agents and escalates to humans when needed—at Mobile World Congress in Barcelona, scheduled for March 2‑5, 2026.
The launch marks a decisive shift for IQSTEL from a low‑margin wholesale carrier to a higher‑margin AI‑driven platform. By embedding its services in the Reality Border secure platform and protecting them with Cycurion ARx cybersecurity, the company positions itself to capture a growing demand for secure, AI‑enabled customer engagement solutions in the telecom and enterprise markets.
Early commercial testing of AIRWEB.ai and IQ2CALL.ai has already attracted business leads and potential partnership discussions with key telecom operators. The company’s management highlighted that the initial pilot phase demonstrated strong user engagement and operational efficiency, validating the product roadmap and supporting the company’s broader growth targets for 2026 and 2027.
IQSTEL’s strategic pivot is expected to accelerate revenue growth and improve margin profiles. The company has set a 2026 adjusted EBITDA run rate target of $15 million and a $1 billion revenue run rate for 2027. The AI services are projected to contribute significantly to these targets by generating higher‑margin recurring revenue streams and reducing cost‑to‑serve for large‑scale enterprises.
CEO Leandro Iglesias emphasized the company’s confidence in its AI strategy, stating, “We are extremely optimistic about our AI developments—IQSTEL is rapidly becoming a reference point for AI services in the international telecom arena.” This statement underscores the leadership’s commitment to scaling the new platform and capturing market share in a competitive AI‑customer‑engagement landscape.
The launch aligns with broader industry trends that prioritize AI integration for customer experience and operational efficiency. By combining advanced AI capabilities with robust cybersecurity, IQSTEL differentiates itself from competitors and positions the company to capitalize on the expanding market for secure, AI‑driven engagement solutions across telecom operators, enterprises, and channel partners.
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