Forter, a leading AI‑driven trust platform, and McDonald’s Corporation have entered into a global partnership that will embed Forter’s real‑time fraud detection technology across the fast‑food chain’s mobile ordering, drive‑thru, and online platforms. The collaboration, announced on January 27, 2026, aims to reduce charge‑back losses and strengthen customer confidence in McDonald’s digital transactions.
McDonald’s has been aggressively expanding its digital ecosystem, launching a loyalty program, mobile app, and in‑store kiosks. Prior to this deal, the company partnered with Sift to protect its mobile app in select international markets. The new partnership signals a shift to a more comprehensive, cross‑channel fraud prevention strategy that covers every touchpoint in the customer journey.
Forter will leverage its network of over 400,000 online merchants and more than two billion shoppers to provide McDonald’s with cross‑merchant intelligence. The platform will analyze transaction data in real time, scoring each order for risk and automatically approving or blocking it. By integrating this technology into mobile ordering, drive‑thru kiosks, and the McDonald’s website, the company expects to cut fraud‑related charge‑backs and improve approval rates for legitimate customers.
The partnership is expected to protect McDonald’s revenue streams in an increasingly digital‑first market. By reducing fraud losses, the company can maintain higher margins on digital sales and deliver a frictionless experience that keeps customers returning. For Forter, the deal validates its strategy of embedding its platform into high‑volume consumer brands and expands its footprint in the quick‑service restaurant sector.
Ozge Ozcan, Chief Revenue Officer at Forter, said, “We’re excited to work together to strengthen and secure the McDonald’s digital experience, ensuring trust remains a competitive advantage.” Helen Jorski, Vice President & Treasurer at McDonald’s, added, “As our digital ecosystem grows, we invest in solutions that protect our restaurants and franchisees from new fraud risks, verifying legitimate transactions with confidence and instantly delivering the McDonald’s experience customers love.”
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