N‑able, Inc. announced the launch of a custom Model Context Protocol (MCP) server and an in‑product AI assistant named N‑zo, both designed to embed artificial‑intelligence capabilities directly into its Unified Endpoint Management (UEM) platform, N‑central and N‑sight.
The MCP server is a custom protocol that connects AI tools to live data within the UEM environment. It supports a range of AI models—including Claude, ChatGPT and Copilot—while providing governed control over data access and actions, allowing IT teams to run AI‑driven analytics and automated issue resolution in real time.
N‑zo is an embedded AI assistant that delivers contextual guidance inside the UEM interface. By understanding the specific environments technicians manage, it accelerates resolution and reduces the need for manual scripting, enabling teams to focus on proactive work rather than firefighting.
The launch comes as N‑able reports 11 million managed IT assets and Q4 2025 revenue of $130.3 million, a 11.8 % year‑over‑year increase that beat expectations. Earnings per share were $0.06 versus a consensus estimate of $0.10. For 2026, the company projects total revenue of $554–$559 million and an adjusted EBITDA margin of 30–31 %. These figures illustrate that N‑able is investing heavily in AI while maintaining solid growth and profitability.
Nicole Reineke, Chief AI Officer, said, “IT and security teams are under constant pressure, managing more tools and more data with less time to act. The MCP server securely connects AI tools to live environments, turning AI from isolated insight into controlled, real-time action. N‑zo complements that by embedding intelligence directly into N‑central and N‑sight as an in‑product AI that understands the environments technicians manage, and accelerates resolution so teams can focus on proactive work instead of constant firefighting.” CFO Tim O’Brien highlighted the company’s balanced approach to growth and profit, while President and CEO John Pagliuca emphasized the importance of cybersecurity and the role of N‑able’s AI‑powered platform in delivering business resilience.
The introduction of the MCP server and N‑zo positions N‑able to capture additional value from its managed IT assets and differentiate its UEM offering in a competitive managed service provider market. By embedding AI into the core of its platform, N‑able aims to augment human decision‑making, enhance data privacy, and strengthen customer trust, reinforcing its broader strategy of integrating AI across its cyber‑resilience stack.
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