ServiceNow’s subsidiary Moveworks has secured FedRAMP Moderate Authorization, a regulatory approval that allows federal agencies to deploy the platform in a secure, compliant environment. The authorization was announced on February 25, 2026 and marks the first time the Moveworks AI assistant has met the U.S. federal government’s stringent security and privacy requirements.
The FedRAMP Moderate Authorization opens a substantial new market for ServiceNow, giving it access to federal agencies, defense contractors and other public‑sector customers that require rigorous data protection and compliance controls. By enabling the platform to operate within the federal cloud, ServiceNow can now pursue contracts that were previously inaccessible, potentially adding significant revenue and strengthening its position in the enterprise AI space.
ServiceNow acquired Moveworks in December 2025, integrating the AI assistant into its broader platform. The acquisition closed at a transaction value that was not disclosed publicly, but the integration has already begun to expand ServiceNow’s public‑sector footprint. The FedRAMP approval is a key step in ServiceNow’s strategy to expand its AI‑powered workflow solutions into the public sector, complementing its recent product launches and reinforcing its reputation as a secure, enterprise‑grade platform for mission‑critical operations.
"For federal agencies, security is the bedrock of every mission, but it shouldn't be a barrier to innovation. This authorization allows us to bring Moveworks GovCloud to the public sector, offering a secure path to eliminate manual backlogs and fragmented tools," said Damián Hasse, Chief Information Security Officer for Moveworks at ServiceNow.
"The government workforce deserves the best technology solutions to power mission success. By achieving FedRAMP authorization, Moveworks provides a secure, agentic AI gateway that eliminates the friction of fragmented systems. Its unified conversational interface automates the everyday complexities of IT, HR, and procurement, allowing public servants to focus on mission outcomes," added Mike Hurt, GVP, Public Sector for ServiceNow.
The authorization also signals ServiceNow’s commitment to pursuing further certifications, including FedRAMP High and Impact Level 5 (IL5) authorizations, indicating a long‑term strategy to serve the public sector with increasingly stringent security needs. The move positions Moveworks against competitors in the federal AI assistant market and enhances its competitive advantage by combining AI capabilities with ServiceNow’s enterprise workflow platform.
The acquisition of Moveworks and the new FedRAMP approval together create a more comprehensive AI‑powered workflow solution for both commercial and public‑sector clients. Moveworks can also function as a standalone solution, but its integration with ServiceNow’s platform amplifies its value proposition and expands its reach into new customer segments.
The FedRAMP Moderate Authorization is a regulatory milestone that opens a new revenue stream for ServiceNow, reinforcing its strategy to grow its public‑sector business and solidifying its position as a leader in secure, AI‑driven enterprise solutions.
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