Nvidia and ServiceNow Partner to Deliver Governed Autonomous AI Agents for Enterprises

NVDA
May 05, 2026

Nvidia and ServiceNow announced a partnership on May 5 2026 at ServiceNow’s Knowledge 2026 event to deliver governed autonomous AI agents for enterprises, extending agentic AI from desktops to data‑center‑scale workloads.

The collaboration combines Nvidia’s accelerated computing platform, open models, and secure runtime—including the OpenShell runtime—with ServiceNow’s AI‑governance framework, the AI Control Tower and Action Fabric. Nvidia’s Blackwell platform powers large‑language‑model inference, while Vera Rubin provides scalable AI reasoning for multi‑step problem solving, enabling the agents to run with low latency and high performance in enterprise data centers.

The partnership expands Nvidia’s AI infrastructure reach into the enterprise AI market, creating a new revenue stream and strengthening its position as a full‑stack AI platform. For ServiceNow, the alliance delivers advanced AI capabilities that can be deployed across its customer base, enhancing its value proposition in the growing AI‑powered workflow space and reinforcing its AI Control Tower as the industry’s trusted governance layer.

"ServiceNow and NVIDIA set out to make AI real for the enterprise, and today we're showing the proof of that work. Whether it's autonomous AI agents that can be trusted on the desktop, governance that extends to the data center, or open benchmarks that hold the industry accountable, this is enterprise AI that's built to last," said Joe Davis, executive vice president of AI Engineering & Delivery at ServiceNow.

"Long‑running, autonomous agents are rapidly changing the game for enterprise AI, and delivering them securely at scale requires governance that spans models, software and AI infrastructure. Together, NVIDIA and ServiceNow are bringing enterprises agents that feature the security of the NVIDIA OpenShell runtime and the power of NVIDIA AI factory solutions with the ServiceNow AI Control Tower, providing the control layer necessary for trusted, autonomous operations across the business," said Kari Briski, vice president of Generative AI for Enterprise at NVIDIA.

"The next wave of AI is about more than innovation. It's about execution — how fast and how responsibly enterprises can put advanced intelligence to work. Our collaboration with NVIDIA is built around that idea. By releasing open models with best‑in‑class reasoning, we can deliver AI that's efficient, trusted, and built to scale," said Pat Casey, chief technology officer and executive vice president, DevOps, at ServiceNow.

"This is the moment ServiceNow moves beyond the platform of platforms to become the AI agent of agents—connecting any model, any cloud, and any data source. We've built the only platform that can sense across the enterprise, decide the right action, act across any workflow or application, and secure every step. We are the rules and rails of business," said Bill McDermott, chairman and CEO of ServiceNow.

The partnership builds on a history of collaboration, including joint work on generative AI and custom LLMs announced in May 2023, and introduces Project Arc, an enterprise autonomous desktop agent designed to complete complex work autonomously. By integrating Nvidia’s hardware and software stack with ServiceNow’s workflow engine, the alliance positions both companies to address the enterprise need for governed autonomous AI agents that can scale from individual desktops to large data‑center workloads.

The collaboration signals a strategic shift toward delivering end‑to‑end AI solutions that combine high‑performance inference, secure runtime, and robust governance, giving enterprises a single platform to deploy trusted autonomous agents at scale.

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