PayPal Reports Q4 2025 Earnings Misses Estimates; Announces New CEO Enrique Lores

PYPL
February 03, 2026

PayPal Holdings, Inc. reported fourth‑quarter 2025 results on February 3 2026, delivering revenue of $8.68 billion—$0.11 billion (1.25%) below the consensus estimate of $8.79 billion—and adjusted earnings per share of $1.23, $0.06 (4.65%) shy of the $1.29 estimate. The quarter’s revenue was up 4% from $8.37 billion in Q4 2024, while adjusted EPS rose 3.5% from $1.19 in the prior year. The miss was driven by softer consumer spending and a sluggish 1% year‑over‑year growth in the branded checkout segment, the company’s primary revenue engine, as competition from Apple Pay, Stripe and other digital‑payment platforms intensified.

PayPal’s branded checkout volume grew only 1% YoY, a sharp deceleration from the 6% growth seen in the previous year. In contrast, Venmo revenue expanded 20% and enterprise payments returned to double‑digit volume growth, partially offsetting the weakness in the core segment. Transaction‑margin dollars increased 3% in the quarter, slower than the 6% full‑year growth, reflecting pricing pressure and the need to invest in new product capabilities.

Interim CEO Jamie Miller acknowledged that “execution has not been where it needs to be, particularly in branded checkout,” and the board’s statement on the appointment of Enrique Lores emphasized the need to “accelerate execution and bring greater discipline” to strategic priorities. Lores, formerly president and CEO of HP Inc., is expected to focus on tightening operational execution and restoring momentum in the core checkout business.

For 2026, PayPal guided for a low‑single‑digit decline or slight positive in adjusted EPS, a sharp downgrade from the $5.31 non‑GAAP EPS reported in Q4 2025 and well below the consensus estimate of $5.73. The cautious outlook signals management’s concern about macro‑economic headwinds, competitive pressure in the branded checkout space, and the need to strengthen execution before the company can return to growth. The guidance also reflects the company’s intent to maintain profitability through cost discipline while investing in high‑return verticals.

The earnings miss and weak guidance triggered a steep market reaction, with the stock falling 16–17% in pre‑market trading. Analysts downgraded their outlooks and trimmed price objectives, citing the earnings miss, the low‑single‑digit EPS decline, and the 1% growth in branded checkout as key concerns. The reaction underscores investor unease about PayPal’s ability to sustain growth in its core business amid intense competition.

PayPal also announced its first quarterly dividend of $0.14 per share and continued a share‑repurchase program, buying back $1.5 billion in Q4 and $6 billion for the full year. The capital‑allocation moves signal the company’s commitment to returning value to shareholders while it navigates a challenging operating environment.

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