Regis Corporation announced that Susan Lintonsmith, a former board chair with more than 35 years of senior leadership experience in consumer brands, health and beauty services, and franchised operations, will serve as President and Chief Executive Officer. Jim Lain, who had led the company as interim CEO, will transition to Chief Operating Officer, ensuring continuity in day‑to‑day operations.
Lintonsmith’s background aligns closely with Regis’s current transformation agenda. Her experience in scaling franchised and company‑owned retail brands positions her to accelerate the hybrid operator model that blends a high‑volume franchise network with a growing portfolio of company‑owned salons. The appointment follows the acquisition of Alline Salon Group, which added 1,200 company‑owned locations and helped lift same‑store sales in the core Supercuts brand.
In its most recent quarterly report, Regis reported consolidated revenue of $59 million for Q1 FY2026, up 28 % from $46.1 million in the same quarter a year earlier. Operating income rose to $5.9 million, a 181 % increase from $2.1 million, while net income turned positive at $1.4 million after a loss in the prior year. The gains were driven by the Alline acquisition, which contributed $12 million in incremental revenue, and by a 0.9 % increase in consolidated same‑store sales, with Supercuts up 2.5 % year‑over‑year.
Regis’s strategic shift focuses on a more asset‑light, franchise‑dominated model while using company‑owned salons as a testing ground for new services and digital initiatives. The company’s digital platform now processes millions of bookings annually and is expanding its e‑commerce retail offering. Lintonsmith’s leadership is expected to deepen franchisee collaboration, streamline operations, and accelerate innovation across the hybrid model.
"We will work with franchisees to move with focus and urgency to drive growth and strengthen our core business, using our company‑operated salons as a learning laboratory for establishing best practices and leading innovation," Lintonsmith said. The statement underscores the company’s intent to leverage its franchise network while using company‑owned salons to pilot new concepts and operational efficiencies.
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