Rimini Street announced the immediate availability of its first 20 Agentic UX™ solutions, a suite of AI‑driven agents that run over existing ERP systems and automate core processes such as order‑to‑cash, procure‑to‑pay, and inventory management. The solutions are powered by ServiceNow’s AI platform, allowing customers to deploy the layer on top of their current ERP without costly upgrades or migrations.
The launch includes 20 distinct agent modules, each targeting a specific ERP function. For example, the Order‑to‑Cash agent streamlines invoice generation and payment reconciliation, while the Inventory Optimization agent predicts stock levels and automates replenishment triggers. By integrating with ServiceNow’s workflow engine, the agents can orchestrate cross‑system actions and provide real‑time insights directly within the user’s existing interface.
Rimini Street also highlighted that more than 3,000 organizations—ranging from Fortune 500 enterprises to mid‑market firms and government agencies—have adopted its Smart Path™ methodology. The three‑step framework—Support, Optimize, Innovate—enables customers to fund AI enhancements through cost savings achieved by extending the life of legacy ERP investments. The methodology has been implemented in over 1,200 public‑sector contracts and 1,800 private‑sector agreements, underscoring its broad appeal.
Strategically, the move positions Rimini Street as a full‑stack AI ERP provider rather than a support specialist. The partnership with ServiceNow deepens the company’s platform capabilities, allowing it to offer a seamless, over‑the‑top layer that can be rolled out across multiple ERP vendors. This expansion opens new revenue streams, including subscription fees for the agent suite and consulting fees for Smart Path implementation, and broadens the company’s market reach into sectors that are reluctant to invest in costly vendor upgrades.
The launch signals a shift in the ERP landscape, where customers increasingly seek cost‑effective modernization solutions. By delivering autonomous agents that reduce manual effort and provide actionable insights, Rimini Street can help clients lower operating costs, accelerate digital transformation, and maintain competitive advantage against traditional ERP vendors such as SAP and Oracle. The company’s focus on AI‑driven layers aligns with industry trends toward intelligent automation and cloud‑native integration.
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