Richtech Robotics Inc. announced the installation of its ADAM dual‑arm beverage‑service robot at the tm:rw technology retail outlet in Times Square, New York, on April 28 2026. The robot is positioned at the front of the store and is tasked with serving coffee and other beverages to visitors in a high‑traffic, high‑visibility environment.
The first coffee served by ADAM was to NBA superstar Shaquille O'Neal on April 9 2026, a high‑profile demonstration that highlighted the robot’s autonomous navigation and service capabilities. ADAM is powered by NVIDIA’s Jetson Thor platform, enabling real‑time perception and dual‑arm manipulation in a busy indoor setting.
The deployment represents a tangible milestone in Richtech’s effort to scale its Robots‑as‑a‑Service (RaaS) offering. While the event itself does not generate immediate revenue, it serves as a proof point that ADAM can operate reliably in a demanding retail environment, supporting the company’s broader goal of expanding its commercial robotics portfolio and driving recurring revenue growth. In the most recent quarter, Richtech reported revenue of $1.15 million and a net loss of $8.4 million, with a GF Score of 22/100 and strong cash reserves that underpin continued investment in RaaS.
CEO Wayne Huang said, "Our collaboration with tm:rw is emblematic of our approach to our business. tm:rw is focused on what's next in tech, entertainment, and culture, and we believe ADAM is paving the way for innovation in service robotics. This is an exciting collaboration for Richtech Robotics, and we look forward to continued opportunities to demonstrate ADAM and our other offerings to consumer brands."
The high‑visibility installation is expected to generate buzz among consumers and potential commercial partners, positioning Richtech as a leader in autonomous service robotics. The event also signals the company’s confidence in scaling ADAM deployments across other tm:rw locations and similar retail environments, potentially accelerating recurring revenue streams under its RaaS model.
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