Riskified has announced a partnership with Reserhub, a leading Latin American travel‑tech platform that centralizes and scales direct sales for bus and ground transportation companies across Mexico, Colombia, Brazil, Peru, Chile, and Argentina. The deal gives Reserhub access to Riskified’s AI‑powered fraud and risk intelligence platform, which includes real‑time checkout fraud detection, chargeback guarantees, policy abuse protection, account takeover prevention, and automated dispute resolution.
Since implementing Riskified’s solution, Reserhub’s acceptance rate has risen to 93%, a jump that eliminates the high false‑decline rates that previously hindered growth during peak travel periods. The AI platform replaced Reserhub’s previous rules‑based fraud controls, allowing instant transaction approvals and improving conversion.
The partnership supports Reserhub’s expansion into Brazil, where the company can now enter the market with confidence that chargebacks are covered and fraud risk is managed in real time. This gives Reserhub a competitive edge in a new market and expands Riskified’s merchant network in LATAM.
The deal strengthens Riskified’s presence in the travel sector, a high‑risk vertical for e‑commerce fraud, and demonstrates the scalability of its platform. Reserhub benefits from operational efficiencies by eliminating manual rule‑based systems and focusing on conversion, while Riskified gains a new merchant that can drive revenue growth.
Sergio Rodríguez, Payments and Fraud Manager at Reserhub, said: "We were looking for a solution that utilized artificial intelligence to transact at high speed—in real time. Since adopting their technology, our acceptance rate has increased to 93%. Riskified gave us the security to expand into new markets like Brazil, knowing that our chargebacks were covered. We no longer spend operational time creating and adjusting anti‑fraud rules; instead, we focus entirely on improving conversion." Breno Gabínio, Senior Sales Director, LATAM at Riskified, added: "We are proud to partner with Reserhub as they adopt Riskified's AI‑first solution for fraud management. Latin America is a dynamic, fast‑evolving region, and this partnership demonstrates how merchants can overcome local complexities to drive business growth. By taking on the liability of fraud, we enable Reserhub to strengthen the direct digital sales of ground transportation companies and allow them to focus on what they do best: connecting travelers with their destinations."
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