Riskified announced a new partnership with Rue Gilt Groupe, a premium off‑price e‑commerce company that operates the Rue La La and Gilt brands and serves more than 35 million members. The deal embeds Riskified’s identity‑intelligence platform into Rue Gilt Groupe’s customer‑service workflows, providing real‑time risk insights that help the retailer detect fraud and policy abuse while maintaining a fast, customer‑friendly experience.
The identity engine parses over 5 billion historical transactions across Riskified’s global merchant network. About 13 % of identities that file multiple claims appear on more than one merchant, and those accounts are associated with seven times more fraud activity on average. By integrating this engine, Rue Gilt Groupe aims to cut fraud losses, improve customer satisfaction, and potentially achieve a 30 % reduction in complaint rates and seven‑figure savings in refund and return costs.
Riskified’s Q4 2025 results—its first GAAP‑profitable quarter—showed revenue of $99.3 million, a 6 % year‑over‑year increase, and adjusted EBITDA of $26.7 million. The company has guided 2026 revenue to $372–$384 million and adjusted EBITDA to $26–$34 million. The new Rue Gilt Groupe partnership adds recurring revenue and strengthens Riskified’s foothold in the high‑end fashion and luxury e‑commerce market, a key growth area for its multi‑product platform.
Riskified’s suite of solutions includes Policy Protect, Account Secure, Dispute Resolve, and the identity‑intelligence platform that is now being deployed at Rue Gilt Groupe. The integration allows the retailer’s service teams—both human and AI—to instantly reward trusted customers and accelerate resolution while stopping bad actors, leveraging network‑scale intelligence to maximize lifetime value and prevent leakage.
Jeff Otto, Riskified’s Chief Marketing Officer, said, “The future of retail hinges on delivering fast, exceptional experiences to loyal customers while protecting against increasingly sophisticated abuse. Our partnership with Rue Gilt Groupe represents the next evolution of CX. With risk‑aware identity intelligence, service teams, both human and AI, can instantly reward trusted customers and accelerate resolution, while stopping bad actors. Every interaction is powered by network‑scale intelligence to maximize lifetime value and prevent leakage.”
The partnership underscores Riskified’s strategy to deepen its presence in luxury e‑commerce and to leverage AI and data analytics to balance customer experience with fraud prevention. By embedding risk data into customer‑experience workflows, Rue Gilt Groupe can reduce fraud losses and improve satisfaction, while Riskified gains a new merchant client that will generate recurring revenue from its review‑services and policy‑abuse products.
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