Rackspace Technology and Uniphore announced a strategic partnership on March 10 2026 to combine Uniphore’s Business AI Cloud with Rackspace’s private‑cloud infrastructure, creating a secure, governed AI private‑cloud platform that supports advanced inferencing, data preparation, fine‑tuned small‑language‑model services, and industry‑specific AI agents. The collaboration is designed to unlock $100 million in enterprise AI deployments as customers move from experimentation to production at scale while maintaining governance, security, and control—an essential requirement for regulated industries.
The integration places Uniphore’s AI platform on Rackspace’s private‑cloud infrastructure, enabling a seamless “infrastructure‑to‑agents” architecture. The platform will provide end‑to‑end AI services, from data ingestion and preparation to model inference and agent deployment, all within a sovereign environment that satisfies strict data‑safety and compliance standards.
This partnership is a key component of Rackspace’s broader pivot from infrastructure resale to high‑margin services. The company’s Q4 2025 earnings showed revenue of $683 million versus $674.91 million in the prior year and an EPS of –$0.01 versus –$0.04, a beat that reflected disciplined cost management and a favorable mix of high‑margin services. Rackspace’s FY 2026 guidance of $2.6 billion to $2.7 billion in revenue and an EPS range of –$0.20 to –$0.15 underscores the company’s confidence in scaling its AI‑enabled offerings.
Uniphore, backed by NVIDIA and AMD, completed a $260 million Series F funding round in October 2025, valuing the company at $2.5 billion. Its Business AI Cloud is engineered to bridge consumer‑grade AI and enterprise‑grade AI, offering sovereign and open architecture that can be deployed on private clouds. The partnership gives Uniphore access to Rackspace’s extensive customer base and private‑cloud operational expertise, accelerating the delivery of AI agents in regulated sectors.
"For customers looking for sovereign AI solutions, this is a game changer," said Umesh Sachdev, CEO and Co‑founder of Uniphore. "We are not just providing infrastructure, we are committing to outcomes," said Gajen Kandiah, CEO of Rackspace Technology. "For the first time, enterprises in regulated industries do not have to choose between moving fast on AI and maintaining the governance and control their business requires. Rackspace is taking on that accountability," added Kandiah.
The announcement was met with positive market reaction, reflecting confidence in the partnership’s potential to accelerate AI adoption in regulated sectors and strengthen Rackspace’s position as a high‑margin AI services provider.
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