Twilio announced that its Programmable Voice platform will power Genspark’s new “Call for Me” AI agent, a tool that lets users schedule and execute phone calls across languages and regions without manual intervention. The partnership gives Genspark’s all‑in‑one AI workspace a reliable, low‑latency voice infrastructure that can scale to a global audience.
Genspark reports that its “Call for Me” agent has already reached 180,000 unique users worldwide and is handling up to 800 outgoing calls per day. The system achieves a 94.3 % call‑success rate and 99.97 % uptime across more than 40 countries, metrics that are enabled by Twilio’s global voice connectivity and real‑time routing capabilities.
The deal fits neatly into Twilio’s strategy to position itself as the “customer experience layer of the internet.” By demonstrating that its voice platform can support sophisticated AI agents, Twilio showcases the scalability of its core technology and attracts a new class of AI‑centric customers. Genspark’s partnership also highlights the growing trend of AI moving into voice‑based customer engagement, a shift that could open additional revenue streams for Twilio.
Genspark’s rapid growth is underscored by a $300 million Series B round that pushed the company past a $100 million annual run rate in just nine months. The partnership is expected to accelerate adoption of Genspark’s AI workspace, expanding its reach to the more than one billion global knowledge workers the company serves. The collaboration also provides Genspark with the infrastructure needed to support its expanding user base and to deliver high‑quality voice experiences at scale.
Investors reacted negatively to the announcement, largely because Twilio’s stock had been trending lower in the weeks leading up to the partnership. The market’s bearish sentiment was driven by broader macro‑market weakness and a technical trend that had seen the stock trading below its 20‑day and 100‑day moving averages. Despite the short‑term market reaction, analysts view the partnership as a strategic win that strengthens Twilio’s AI positioning and could generate incremental revenue in the long term. Twilio’s recent earnings—$1.19 billion in revenue for Q4 2024 (up 11 % YoY) and $1.30 billion in revenue for Q3 2025 (up 14.7 % YoY)—illustrate the company’s continued growth momentum, even as it explores new AI use cases.
"There’s a huge amount of work that still lives behind phone calls, and communication shouldn’t be a bottleneck," said Greg Sun, Lead Engineer for Genspark’s AI Call for Me. "Phone calls remain one of the fastest and most reliable ways to reach a business today," added Robert Woolfrey, Vice President of Asia Pacific and Japan at Twilio.
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