Verint Systems Inc. named Dave Rhodes as its new chief executive officer, effective immediately. Rhodes previously served as CEO of Calabrio, the workforce‑engagement platform that merged with Verint in February 2026.
The appointment follows the completion of the merger with Calabrio on February 18 2026 and the launch of a unified Verint brand. The deal, closed under the ownership of private‑equity firm Thoma Bravo, created a combined entity with a broader AI‑powered customer‑experience portfolio.
Rhodes brings a track record of scaling high‑growth software businesses and deep experience in the customer‑experience and workforce‑engagement markets. He is expected to accelerate the company’s AI‑powered automation initiatives and expand the combined platform’s reach across contact‑center and back‑office operations.
Verint’s strategy centers on its Verint Da Vinci AI platform, which delivers specialized bots that automate specific workflows. The merger with Calabrio is intended to strengthen this strategy by adding workforce‑engagement capabilities and a larger customer base. Mike Lipps, chairman, said, "We look forward to bringing together the complementary strengths of Verint and Calabrio to lead the market as a CX Automation powerhouse. The market demand for AI‑powered solutions has never been stronger and continues to accelerate. By uniting these great teams and product portfolios, the combined company will be uniquely positioned to deliver transformative outcomes for organizations of all sizes."
Investors have responded positively to the company’s recent earnings, which showed a revenue beat and strong AI momentum, while a prior quarter’s miss highlighted the importance of maintaining pricing power and managing cost inflation. The new CEO’s focus on AI and integration is seen as a key driver for future growth.
With the leadership change, Verint is poised to deepen its AI‑centric recurring revenue model and accelerate the integration of Calabrio’s capabilities, positioning the company to capture growing demand for end‑to‑end CX automation solutions.
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