Wrap Technologies has deployed its WrapReality virtual‑reality training platform across the University of Pittsburgh Medical Center (UPMC), a multi‑billion‑dollar healthcare system that operates 40 hospitals and employs more than 800 security professionals, including 250 armed officers. The deployment began in Q1 2026 and covers facilities in Pittsburgh and Harrisburg.
The VR simulations are designed to strengthen situational awareness, communication under pressure, de‑escalation strategy, and responsible application of force in high‑risk healthcare environments. This marks Wrap’s first entry into the healthcare sector, expanding its pre‑escalation ecosystem beyond law enforcement and corrections.
The contract adds a new revenue stream for Wrap, which reported Q4 2025 gross revenue of $1.4 million, a 62 % year‑over‑year increase, and full‑year 2025 revenue of $5.2 million, up 15 % from 2024. The company also posted a net loss of $10.3 million for FY 2025, reflecting ongoing investment in product development and market expansion.
UPMC’s chief public safety officer, David J. Heckman, said the immersive training will elevate readiness, enhance coordination among teams, and reinforce appropriate non‑lethal protocols in complex healthcare settings. The deployment underscores the growing demand for advanced security training solutions in hospitals, where workplace safety challenges are rising.
Wrap’s product portfolio includes the BolaWrap remote restraint device and the WrapReality VR training system, positioning the company to capture a share of the expanding healthcare security market. The UPMC contract demonstrates the platform’s applicability beyond traditional policing environments and signals Wrap’s broader strategy to diversify its customer base.
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